Refund policy

This policy allows customer to order our services with full confidence and zero risk

  1. All Clients of Time4VPS can take advantage of our 30 days money back guarantee if our services does not satisfy their needs, and the:
    1. Service is cancelled within 30 (thirty) calendar days from the date of its order;
    2. Service cancellation is immediate;
    3. Support ticket is opened after cancellation is submitted;
    4. Invoice was paid by PayPal or Credit Card.
  2. Conditions under which 30 days money back guarantee does not apply:
    1. The Service was terminated due to a violation of the Terms of service.
    2. The Service was white-labeled.
  3. The 30 days money back guarantee only applies to Container, Storage, Linux, Windows VPS and VPN services.
  4. The 30 days money back guarantee does not apply for additional IP addresses, licenses, add funds transactions and other one-time payments.
  5. All refunds are processed within 3 business days.

Revision date: 2018-05-11

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